Frequently Asked Questions

FAQ

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โณ How long does it take to apply?

It takes about 10 to 15 minutes to apply Trumbug.

We've designed Trumbug to be straightforward and efficient, ensuring the application process is quick, taking roughly 10 to 15 minutes, depending on your home's size and specific needs. Every Trumbug kit includes clear, step-by-step instructions, making it easy to get started right away.

๐Ÿ  Can I spray inside my home?

Yes, certain Trumbug products may be used indoors when permitted by the product label.

For many customers, we recommend starting with an outdoor barrier treatment around the home to help reduce pests entering indoor spaces.

When indoor treatment is appropriate, apply the product only in the locations and manner specified on its label. Follow all label directions and precautions, including any requirements related to people, pets, food, treated areas, and re-entry after application.

Always read and follow the included product label for complete application directions, precautions, and safety information before use.

๐Ÿ—“๏ธ How long does each application last?

Each application should last 3 months.

This frequency can depend on factors like your local climate and specific pest challenges. With Trumbug's subscription service, you'll receive timely shipments (every 2-3 months) right when it's time to reapply, ensuring your home stays protected without any hassle.

๐Ÿ’ธ How is Trumbug so much less $ than old-fashioned pest control?

Simple, our costs are much, much lower.

Our business model removes the need for salespeople and technicians, allowing us to pass significant savings onto you.

The average American pays $600+ per year for traditional pest control. Most of that cost goes to the salesman (sometimes over 50% of contract value) and extensive overheads for technicians, trucks, gasoline, and equipment.

๐ŸŒผ What pesticides and ingredients do you use?

Trumbug features high-quality, proven pesticides selected to help manage the specific pests common in your area.

We work with leading manufacturers and pest control experts to curate effective pest control products based on your location, climate, and pest needs.

Our products include many of the same types of professional-grade pest control solutions used within the pest control industry, giving homeowners access to effective DIY pest management without the traditional service model. Our product selection may also include pesticides containing botanical-derived ingredients.

To help maintain effective pest control over time and support resistance management, Trumbug may rotate between different pesticide products and active ingredients. Each pesticide is provided with its EPA-approved product label containing application directions, precautions, and safety information.

Always read and follow the product label before use.

๐Ÿงค What safety measures or PPE should I use when applying?

Protecting your self is essential during application.

For your safety, always wear gloves, long sleeves, long pants, and closed-toe shoes when applying Trumbug. Each of our shipments includes detailed instructions and the necessary gloves to ensure you can apply our product safely. It's important to read and follow these instructions closely for complete safety information and optimal results.

๐Ÿข Can I use Trumbug in my apartment/townhome?

Yes, Trumbug works well for both indoor and outdoor use in apartments, townhomes, and any other living areas, ensuring you can protect your space no matter its size.

We supply the appropriate amount of pesticide concentrate tailored to your home's size (you provide this info when building your custom plan), with clear instructions for homes under 1,000 sq ft to fill the application bag to the halfway point with water.

๐Ÿ€ What types of pests are not covered by Trumbug's services?

Technically speaking ๐Ÿค“, a pest is any organism harmful to humans or human concerns, including weeds, pathogens, insects, and rodents.

As of right now, we only provide comprehensive protection against a wide range of household insects, effectively covering over 100 different types. We do not offer treatments for weeds, rodents, or extensive termite structural damage. Our expertise is in crafting a preventative barrier against common household bugs. For assistance with weeds, rodents, or significant termite issues, we recommend seeking services that specialize in these particular pest control areas.

๐Ÿคท What's with the name 'Trumbug'?

Trumbug[/truhm-buhg/]nounA dwelling safeguarded from unwanted insects.
Derived from the Middle English word 'trum', meaning strong, secure, or safeguarded.

โŒ How do I cancel my subscription?

There are no contracts with Trumbug. Canceling your subscription is straightforward and hassle-free.

You can easily cancel, pause, or adjust your Trumbug subscription anytime by logging into your account or reaching out to our support team. We're here to help make the process as smooth as possible, ensuring you have full control over your pest control plan without any contracts or complications.

๐Ÿ‡จ๐Ÿ‡ฆ Do you ship internationally?

Currently, we only ship within the United States. We're excited about the possibility of expanding our shipping options in the future, so stay tuned for updates!

If you have a question that is not listed, please reach out to our support team at support@trumbug.com