Shipping policy

Shipping and Delivery Policy

Welcome to Trumbug, where we strive to provide exceptional pest defense to all our customers. Below you'll find detailed information regarding our shipping and delivery policies. Should you have any questions, feel free to contact us at support@trumbug.com.

Processing Time

New orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates

We offer free ground shipping on all domestic orders.

International Shipping

We do not currently sell Trumbug services outside of the United States. Therefore, we do not offer international shipping.

Delivery Estimates

Please note, delivery estimates are provided by the shipping carriers. While we do our best to ensure timely delivery, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Tracking Your Order

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Use this number to track your package in real-time.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Returns Policy

For information about returns, please refer to our Return Policy.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact us at support@trumbug.com or www.trumbug.com/support.