Shipping policy
Shipping and Delivery Policy
Welcome to Trumbug, where we strive to provide exceptional pest defense to all our customers. Below you'll find detailed information regarding our shipping and delivery policies. Should you have any questions, feel free to contact us at support@trumbug.com.
Processing Time
New orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
We offer free ground shipping on all domestic orders.
International Shipping
We do not currently sell Trumbug services outside of the United States. Therefore, we do not offer international shipping.
Delivery Estimates
Please note, delivery estimates are provided by the shipping carriers. While we do our best to ensure timely delivery, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
Tracking Your Order
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Use this number to track your package in real-time.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Returns Policy
For information about returns, please refer to our Return Policy.
Contact Us
For any questions or concerns regarding shipping and delivery, please contact us at support@trumbug.com or www.trumbug.com/support.